Questions To Ask Before Your Next Auto Repair

Even if you don't know much about automobiles, it's beneficial to be as informed a customer as possible. This can include noticing the symptoms of any automotive issue you might be experiencing and researching the potential cause online. Doing so will give you an approximate idea of what you'll be facing when you take your vehicle to your local auto repair shop, where you can ask some questions to further increase your understanding of the situation. Here are some things to ask about the repair job.

What Might Have Led To This Issue?

There are many automotive issues that simply occur due to a specific part wearing out, but it's also possible that you're needing repair work because you've inadvertently failed to perform the proper maintenance on your vehicle. Asking the mechanic or shop representative about potential causes for the issue can help you stay informed -- any reputable shop should tell you if there are specific ways that you can avoid this issue arising in the future.

Are Some Of The Repair Parts Under Warranty?

Many automotive part manufacturers offer extended warranties on their parts, so it's beneficial to ask your shop rep about the warranty information for any of the parts that will be used. Knowing that something has a lifetime warranty, for example, will help you feel less anxious about the part failing in the future. Additionally, in the event that you do run into a similar issue, you'll have the peace of mind of knowing that the part will be replaced at no cost to you.

What Happens If You Notice Another Problem During The Repair Job?

The last thing you want is to arrive at the repair shop to pick up your vehicle and find that another problem was subsequently discovered, fixed and added to your repair bill. Asking this question helps you be an informed customer. Any reputable repair shop will alert you to any issues that are discovered by calling you and discussing the problem, the necessary repair work and how much it will cost.

Can You Explain Exactly What You Need To Repair?

It's helpful to have a shop rep detail the steps that need to be taken to get your vehicle in proper working order again. Don't be afraid to ask for a detailed description of the job. You can count on reputable shops to also provide you with a written list of all the tasks that need to be taken during the repair job.

To learn more, contact an auto repair shop like Tom's Husker Automotive Inc